FAQ

frequently asked questions

Can my Flaxi bag be applied both hot and cold?


Yes! To use your Flaxi bag hot, simply heat in the microwave on high for 2 minutes and to use cold, place in the freezer inside a sealed bag for 30 minutes before applying it to your desired treatment area.




How long will my Flaxi bag last?


Depending on proper use and care, your Flaxi bag will last for several years, however we recommend replacing it annually. Over time the lavender fragrance will diminish. When this happens, 3-4 drops of Lavender Essential Oil can be dropped onto the bag before heating.




Are there any differences between each bag in the collections?


Our Flaxi bags come in three different ranges to choose from - Adult, Toddler and Baby - however the ingredients and healing contents of each bag remains the same no matter which pattern you choose.




How large are the bags?


When opened to full length the Adult Flaxi bags are approximately the following dimensions: Length: 440 mm Width: 150 mm Thickness: 25 mm




How long will my Flaxi bag retain its heat?


Your Flaxi bag will retain its heat for up to 40 minutes.




Can I wash my Flaxi bag?


Do not wash or immerse your Flaxi bag in water. Use a damp sponge to lightly cleanse the outside of the bag.




How do I store my Flaxi bag after use?


Store your Flaxi bag in an airtight container or sealed bag after cooling to preserve its fragrance.